How to Return an Order

All returned products must be unused and in a resalable condition. Products returned must be shipped back to us freight prepaid, along with a copy of the invoice. A 25% restocking fee will be applied to all products not returned within 15 days of the invoice date. Returns will not be accepted after 30 days. Copper and custom-made products are NOT returnable under any circumstances. PLEASE NOTE: You can only start a return if you placed an order through this website. If you ordered from a different website please go to that website to start a return.
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