How to Return an Order

All returned products must be unused and in a resalable condition. Products returned must be shipped back to us with freight prepaid and a copy of the invoice. A 25% restocking fee will be applied to all products not returned within 15 days of the invoice date. Returns will not be accepted after 30 days. Copper and custom-made products are NOT returnable under any circumstances. PLEASE NOTE: You can only start a return if you place an order through this website. If you ordered from a different website, please go to that website to initiate a return.